Privacy Policy

1. Information we collect

• Information you provide. This includes information you submit when using the Services, such as your email address and the files, settings and other content you add.
• Information from connected services. When you sign in with a streaming platform such as Twitch, we receive your profile information and the channel activity needed to provide alerts, such as follows and subscriptions, including the usernames of the viewers involved.
• Information collected automatically. When you use the Services, we automatically collect certain information, such as your IP address, browser and device type, and how you interact with the Services. We only use cookies that are strictly necessary for the Services to function, such as keeping you signed in until you close your browser. If you choose "Keep me signed in" when signing in, we also use a cookie that keeps you signed in after you close your browser. Signing out removes it.

2. How we use your information

We use personal information for the following purposes:

• To provide the Services, including your account and the features you use. We do this to perform our agreement with you.
• To send you emails. Emails about your account are part of our agreement with you. Emails you sign up for, such as product updates, are sent with your consent.
• To keep the Services secure, including preventing fraud, spam and abuse. We do this on the basis of our legitimate interest in protecting the Services and their users.
• To understand how the Services are used, such as which features are used and where errors occur, so we can improve them. We do this on the basis of our legitimate interest in improving the Services.

Some features require certain information. If you choose not to provide it, you will not be able to use those features. We do not make decisions about you based solely on automated processing, including profiling.

3. How we share your information

We share personal information with service providers that help us operate the Services, such as hosting, data storage, email delivery and analytics providers. They process it only on our behalf and according to our instructions. We also disclose personal information when the law requires it. We do not sell your personal information.

4. International transfers

Some of our service providers are located in the United States. When we transfer personal information from the European Economic Area or the United Kingdom, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses or the EU-U.S. Data Privacy Framework. You can request a copy of these safeguards by contacting us.

5. Data retention

• Account information and content: we keep it until you delete it or ask us to delete your account.
• Emails you sign up for: we keep your email address until you unsubscribe or we stop sending those emails.
• Technical and usage information: we keep it only as long as needed for security and to understand how the Services are used, then delete or anonymize it.

We keep personal information longer only when the law requires it.

6. Security

We use technical and organizational measures designed to protect your personal information from unauthorized access, use or disclosure. However, no method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee its absolute security.

7. Your rights

You have the right to access, correct or delete your personal information, to receive a copy of it, and to restrict or object to how we process it. Where we rely on your consent, you can withdraw it at any time, without affecting processing that took place before. To exercise these rights, contact us at privacy@hibiki.live.

If you have concerns about how we handle your personal information, please contact us and we will look into it. You also have the right to lodge a complaint with your local data protection authority.

8. Children

The Services are not intended for children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you before they take effect, for example by email or through the Services. The "Last updated" date above shows when it was last revised.

10. Contact us

Hibiki is operated by Gabriel Duarte (Galabs). If you have any questions about this Privacy Policy, please contact us at privacy@hibiki.live.